Scope and identity
MyAgnts provides the managed AI operator service. This Privacy Policy applies to information we process when you use our website, account, and managed AI operator service.
Information we collect
We collect account and contact information; billing identifiers and subscription status we receive from Stripe; workflow instructions and content; support communications; integration information; device and usage information; diagnostic, security, and audit information. We may also receive information through integrations you authorize us to connect to the service.
How we use information
We use information to deliver and operate the service, authenticate users, process billing, provide support, protect security, comply with legal obligations, communicate with you, and improve the service.
How we disclose information
We disclose information to service providers that support infrastructure, databases, authentication, hosting, billing, email, AI and model services, automation, observability, and customer-authorized integrations. We may also disclose information as directed by you, for legal or safety reasons, or in connection with a business transfer.
Payments
Stripe receives payment information to process payments. MyAgnts does not store complete payment-card details.
We do not sell personal information
We do not sell personal information or use it for cross-context behavioral advertising.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission, storage, or processing is absolutely secure.
Retention
We retain information for periods reasonably needed for service operation, to follow customer instructions, and to meet security, disputes, tax, transaction, and legal needs. The applicable period depends on the information and purpose involved.
Delete agent
Using Delete agent tears down the operator environment, including its machine, storage volume, tenant tool credential, and managed model key. Delete agent does not delete your MyAgnts account, billing or transaction records, security logs, or every database record.
Full account or privacy deletion
To request full account or privacy deletion, email hello@myagnts.com. We will process the request subject to any retention required by law or reasonably necessary for security, fraud prevention, accounting, or dispute resolution.
International processing
Information may be processed in the United States and other locations where we or our service providers operate.
Children
MyAgnts is an adults-only business service and is not directed to children. We do not knowingly collect personal information from children.
Changes and contact
We may update this Privacy Policy from time to time and will post the updated version with a revised effective date. For privacy questions, contact hello@myagnts.com.